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Micros RES 3700 POS ignoring Order Devices settings

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Andrew0091

Systems Engineer
Mar 2, 2021
1
US
So the issue I have is that the bar POS keeps printing its own tickets on its Bar Remote printer.

So this all started happening when I enabled a kitchen theme. I since then turned off the kitchen theme and reset everything back to their default settings.

Its Unchecked on the User Workstations -> Order Devices yet its still printing to that printer. Is there an override somewhere I might be missing? I feel like I have looked everywhere. Suggestions?
 
Its a bug caused by invoking themes. No way out of it. Work around is to make the bar a new order type and set the order type not to print. Doing that though breaks a few more things like you cant transfer bills across order types. And can screw with your reporting. I haven't tested the latest patch to see if it was fixed but i doubt it. Front line Oracle claims its working as intended and you should have read the warning about enabling kitchen themes..
 
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