Good morning,
Helping a hotel customer of mine, i feel the mother company may have "over protected" themselves with a recovery image from the initial install.
Old system, server with 5.2 went down.
We now have a new server, with DB upgrade and all running 5.6 properly.
Go to Re-CAL the WS5A, point it to the server, etc. and the CAL process starts, but after only about 20 seconds goes to "REBOOT"
and loads a recovery image with the original 5.2 installed (then, of course, POS ops fails because they're on different versions.)
Tried re-CAL'ing several times to no avail. Does anyone have a way to provide the "normal" factory image for the on-board
drive? Or is this a re-BIOS issue? I suspect it is an OEM setting somewhere in the BIOS but I don't want to start making changes
willy-nilly without some direction and end up with a non-functioning terminal.
Any help would be very helpful.
Thanks!
Helping a hotel customer of mine, i feel the mother company may have "over protected" themselves with a recovery image from the initial install.
Old system, server with 5.2 went down.
We now have a new server, with DB upgrade and all running 5.6 properly.
Go to Re-CAL the WS5A, point it to the server, etc. and the CAL process starts, but after only about 20 seconds goes to "REBOOT"
and loads a recovery image with the original 5.2 installed (then, of course, POS ops fails because they're on different versions.)
Tried re-CAL'ing several times to no avail. Does anyone have a way to provide the "normal" factory image for the on-board
drive? Or is this a re-BIOS issue? I suspect it is an OEM setting somewhere in the BIOS but I don't want to start making changes
willy-nilly without some direction and end up with a non-functioning terminal.
Any help would be very helpful.
Thanks!