themicrosman
IS-IT--Management
I am running a MICROS RES 3700 system 4.1. I had a workstation go down with a bad hard disk drive. I was able to install another hard drive, install windows XP and drivers. I matched the IP name and settings and installed CAL. Everything seems to be running, POS operations is up and you can ring orders. The only thing not working is the IDN printer, Cash Drawer and Mag Reader. I tried to check their status using the MICROS confidence test that is installed. When I go to the Cash Drawer, it is greyed out, same with the Mag stripe reader. In the Printers section, I select IDN. At the bottom it says Please wait initializing IDN driver, IDN device driver not installed. So I am thinking that there must be some other configuration or setting for these devices. I was lucky enough to find driver installer files on the old hard drive including one for a MULE board multiport serial adapter. I think this is what is running those devices. I installed all drivers and windows device manager shows everything looking good. What am I missing to make these devices run? Any help I will greatly appreciate