Micros Bartender

[Micros888]

I am programing a new micros any need assistance...
for bartender screen i need it to be kept signed in as it signs them out every time they order an item ..thx in advance

 

[pmegan]

That's an option in employee classes. In the configurator go to the Employees tab, Employee Classes button, Clock In / Sign In tab. Select your bartender class and uncheck the "Sign out after transaction" option.

You'll probably want to enable the Auto Sign-Out for your workstations. This allows the workstation to sign people out if its been idle for a set amount of time. In the configurator go to the Devices tab, User Workstations button. Do the following for each of your bar workstations:

On the General tab enter an Auto sign-out Delay. This is the number of seconds the workstation will remain idle before logging someone out.
On the Options tab check the Enable Employee Auto sign-out option.

 

[Micros888]

many thx and it worked....
how do the bartenders name a check for a guest that needs to stay open after an item/s is ordered as i do have keys like name a ck but it gives an error msg ...

 

[pmegan]

The button to add a name or id to a check should be set up like this in touchscreen designer:
Category - Function:Check Operations
Function - Guest Check ID

What's the error message you're getting?

 

[DrZogg]

Hi Aloha888,
You can add an ID (name) to an existing check using a button:

category: Function Check Operations
Function: Guest check ID

You can begin a check using ID:

Category: Function Check Access
Function: Begin check by ID

The difference is whether you have a check open or not.

Cheers

 

[Micros888]

many thx :

how do i restrict the system not to allow check-out with open checks even with the manager's sign, as we dont have manager all the time and i dont want the staff to check-out with open checks in the system


many thx in advance

 

[pmegan]

Uncheck thee "Clock out with open checks" option in the employee classes setup for the server, bartender and manager classes.

 

[Micros888]

great ...

i want to create a key for the credit card like a manual key as we process the cc on a separate machine and currently we have a key built manual cc and the server just enters the amount and the tip amount for the check-out and submits the credit card check-out from the second machine, sounds complicated but it will take few wks before we do the micros credit card, how do it create a key in the micros so the server can enter the base amount and the tip amount for the check-out purpose......many thx and once i get this i will start using micros...