Micros and Transfer Checks

[Jason Perovich]

HI,

I have seen a few questions surrounding this posted here, but it doesnt appear it was answered.
In Micros 3700 5.4/5.7 when Server A transfers a check to Server B, the original sales stay with Server A. The main issue is, in this scenario, the check is transferred and server B has manager apply discounts for poor food, etc. Only the discounts get posted to Server B, if they didnt have any sales the rest of their day their sales report shows all negatives.

I am not seeing it with servers but with AM and PM hosts who handle takeout. AM Host enters a check for pickup, guest doesnt show up, AM host transfers to PM Host, guest still doesnt show up, manager discounts the check and PM host closes it. On their sales report PM Host shows negative.

Any way for Micros to change this?

 

[Wildbar]

PM host starts a new bill. PM host adds bill from AM host onto new bill.
Try that.

 

[Jason Perovich]

Great Idea Wildbar! I will test it at our home store.

 

[Jason Perovich]

I do have a question around breakers, if sales follow the employee who enters in the items on the check, regardless of who started or closed the check, how can a breaker receive a check, add a code to a 100 dollar check, they now have the sales for 250 but no way to balance.

How do others handle breakers and what systems do you use?