Micros & Door Dash

[T May]

Due to COVID, we have signed up for Door Dash. We've also started using a new accountant who would like to be able to track our Door Dash specific sales. Door Dash takes 25% of the sales, so we have our menu in the DD app listed at a 25% upcharge.

Is there a way that I can make the menu items under the Door Dash employee number in Micros ring up at a different price than all the other employees?

I tried adding a button to add 25% to the total, but I can't get it to show up in the daily report separated out so we can track the added Door Dash amount.

Would love to be able to log in under "14" (what we use for DD orders) and have the menu items show up at the increased price instead of our everyday prices, but game for any solutions or suggestions. Thanks!

 

[Netvoid]

Unfortunately the easiest way is to create a segmented menu just for Doordash or other online partners with a average upcharge.

If you use 3-5 delivery providers average what you want the consumer upcharge to be with potential consideration of what you are willing to take a hit for these fees.

On an employee level not easy to do what you are asking, menu/price levels would be the way but most providers don't support it.

If you are manually re-entering the sale then what you ask may be possible, but in any API/integrated solution it's generally easier to go with segmented menu.

 

[SvenRizzo]

Not the best approach, but what we do is we ring in orders normally. We have a tender button labeled 'Delivery' that acts essentially as a Cash tender. Have it as it's own reporting category.

Our prices are the same in app and on our POS so a little different but it's easy enough to go back and make adjustments later to match what we sold vs what we actually got since it's broken out from other payments.

You could easily go back and add 25% to the total (daily, weekly, etc) to make it match up better with what you're actually taking in from the service.

Another option would be to add an auto service charge of 25% to a certain order type that is only used for delivery apps.

Not as specific as MI pricing but you'll know what the surcharge is for and since it goes directly to Doordash anyway it shouldn't matter that your MI doesn't reflect it on an item by item basis.