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Micros 9700 Split check and add transfer table issue

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amznilla

IS-IT--Management
Jun 28, 2011
27
Guys,

We had problem during split check, the cashier split (1) check, after splitting she notice instead of (2) checks supposedly in the system there were (3) checks. Now, im thinking whats causing this? Any ideas?

Also, when a check has been add transferred to other table, the previous check will be there in the system and it only copies the menu items to the other check. Supposedly the previous check will no longer in the system as it this will be added to the new check. Whats causing this?
 
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