The venue I work at recently went live with our new Micros 9700 server. There is a noticeable slow down when it comes to receipt printing. The old system was 8700 server running on SCO Unix. I'd have to say processing and print delays have doubled. The setup is 9700 Server connected to a single NETCC, 2 ports on it go to two RCC's to which all workstations interface with, most workstations have printers connected directly to their second ext port but we do have some printers that connect directly to the RCC. All workstations say they are talking at 38400. Putting the printers into diag mode say they are talking at 9600. Does anyone have any clue as to what i could do to speed things up? or has anyone else experienced this?
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Micros 9700 Server, Workstation 2, Printers are SLOW!!
- Thread starter Cypris
- Start date
Just a guess but try changing the baud rates up on the printers using the DIP switches. I have never worked with 8700/9700 though just 3700. Usually the 3700 printers ship set at a low baud rate. With 3700 you do need to match the device setting baud rate with the physical printer. Just try changing one printer when you are closed and see if it makes a difference.
- Thread starter
- #3
i cant seem to find a definition for the dip sets. do you know which ones do what? theres some under the unit covered by a removable panel and another set at the interface point (interface is 6 pin like the micros interface cable) Epson U200B
- Thread starter
- #4
never mind i found it.. i think. the idn card has settings for speed. still slow though. its almost like the server is lagging... which is odd. i mean.. its a Xeon E3-1220 (3.1ghz quad-core, 4gb ram, Win2k3 Svr R2 Std SP2, SQL Svr 2k5). Something i do know is that SQL Server eats some resources. Its a bit past the point of fixable if thats the case but should HMS and and SQL Server be running on two different boxes? Its gotta handle the request, perform sql reads/writes, respond to the request, etc.. thats a lot to do for one box. Do you think that maybe setting different core affinity's for sql's process and hms's processes would make the difference? or maybe is there some advanced settings for the NETCC?
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