Micros 5.2 gift cards do not swipe

[POSINSAM]

After updating a 4.9 3700 system to 5.2 , Gift Cards do not swipe.

When swiped I get no error at all
If swiped on sign in screen it says "invalid entry" so it does see the card.
If swiped on wordpad on same terminal it reads number fine

Credit cards work fine

Compared 5.2 settings in GSS tab to 4.9 system - Same
Compared 5.2 settings in SVC CHRGE tab to 4.9 system - Same

CE on Terminals was updated as well

Everything else works great

Any Idea's?

Thank you!

 

[hosehead78]

It could be a bad batch of cards. This has happened to me where I received a new order of Gift cards and the majority of them did not swipe properly. Does this happen on all workstations?
Do you have a Mag strip reader for a PC? IF so, try swiping it there to test.

 

[POSINSAM]

As mentioned above. The cards swipe fine and notepad on all of the terminals. It's not the cards. But thank you

Need help?

http://www.fixyourpos.com

 

[Wildbar]

You are using GSS and not Icare gift cards correct?
Did the GSS licensing get updated with the change to 5.x?

 

[hosehead78]

How are the settings on the workstations themselves?
Have you made any changes to the system lately that could have caused this.

 

[POSINSAM]

Hey guys. Thanks for the help. I found out the GSS service had de-registered. No Idea why. But re-installed GSS, all good! Thanks again.

Need help?

http://www.fixyourpos.com