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micros 3700sp7

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krazeeddie

Technical User
Mar 6, 2012
189
US
I am trying to remove all current customers from GSS, Any ideas? thanx
 
Assuming I wanted a clean / clear NEW GSS I would:

1. IN GSS goto File>Database Update Support Scripts and CLEAR my AR stuff. Do it on all 4 Clear AR functions (accounts receivable)

2. Export the GSS data.
3. Open gss_customer_def.csv (the customer definitions) and clear the records. Maybe leave one record there with starting number 1000001 . Save the CSV
4. Open gss_customer_status.csv and delete all records except one (if you kept the single record above)

5. Import GSS data (FILE>IMPORT GSS DATA).

No customers. No AR info. Still have coupons.
 
it keeps telling me gss_customer_def.csv has no data to import then import file is not valid, i have no file named _def or _status but 6000 customers , any other suggestions, also in gss there is no File>Database Update Support Scripts and CLEAR my AR stuff. Do it on all 4 Clear AR functions (accounts receivable). all4? thank you..
 
ok found out my trouble is w/ exporting gss info. can anyone provide assistance? thx
 
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