Micros 3700 version 4.0 encryption problem

[hathorseth]

Hi Guys,

I just got Micros 3700 v4.0 and after I installed it, converted my database, when i ttry to start OPOS it gives me: "ENCRYPTION INITIALIZATION FAILED" .

I have experience with the previous versions but this one is a little different.

I have to get the system running in a few days and this error just stopped everything for me.

 

[regilobo]

Try the following:

Make sure your employee class has rights to change the encryption key (Privilege Options-->Allow Encryption Key Changes)

Open Database Manager
[Change the Transport Key]
[Encryption Keys]
[Change Transport Key]
[Change Encryption Keys]

You may also need to delete the MDSHOSTS.XML file in \Micros\Common\Etc, reload the db server, and reboot the workstation

 

[hathorseth]

I tried your suggestion, it didn't work.

Durring the key change process after it creates the backup for the database DM tries to openthe newly created database but it can't, afther that even if I replace the current DB with the original database, SRVCSTARTDB.exe still doesn't start.

So I re-Ghosted and I'm back to the initial problem

 

[microsmicros]

Open your database manager

Click the encrytion button on the right side

enter:
micros
micros

and run