DJensen999
MIS
- Jan 27, 2014
- 145
Hi all,
I wanted to reach out to some other folks familiar with 3700 to find out how you handle tips on deliveries (or I suppose, orders in general). At present, we're ringing up a check and performing an initial credit card authorization to generate a receipt with a tip line on it. After the driver returns or the slip is handed back, the manager voids the previous tender, adds the tip, and then re-tenders the original credit card for the new total including tip.
Due to the 3700 limit of two auths per card per ticket, there's a lot of room for error in this process. Is there a more streamlined way to do this?
I wanted to reach out to some other folks familiar with 3700 to find out how you handle tips on deliveries (or I suppose, orders in general). At present, we're ringing up a check and performing an initial credit card authorization to generate a receipt with a tip line on it. After the driver returns or the slip is handed back, the manager voids the previous tender, adds the tip, and then re-tenders the original credit card for the new total including tip.
Due to the 3700 limit of two auths per card per ticket, there's a lot of room for error in this process. Is there a more streamlined way to do this?