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Micros 3700 - SVC interface error when trying to refund CC

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Serenitee

IS-IT--Management
Oct 24, 2012
30
US
When trying to refund a credit card using 'Refund CC' macro one of our locations receives a "[p99] The Stored Value Card interface is not licensed" error (We do not use Micros' stored value / gift cards at any of our locations) when is would normally (all our other locations appear to use same macro without issue) request CC info (card number, exp date). I'm wondering if anyone has encountered this issue or might have any insight.

The Macro steps are:

1 - function number - VOID - 458753
2 - service charge number - 303 CC refund - 33
3 - function number - Credit Authorize - 459787
4 - function number - Credit Finalize - 458788

Thank you in advance
 
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