Micros 3700 remove totals from check force closed

[themicrosman]

I have a check that was stuck in the system and had to be closed in SQL using the call micros.sp_forcechkclose procedure. That works fine, but those totals from that check seem like they are still in the system reports. A duplicate new check was already created and closed since this one was stuck. Anyway to get rid of the totals from that one forced closed. I tried to reopen the check and void it, but the system didn't like that. Ideas anyone?

 

[mrunowho]

If you know the items that were on the check, ring them in as negative dollar amounts by hitting void then the menu item. Otherwise, hit void and an open dollar amount that equals the amount of the check. Then force close this new check. This will even out the outstanding amounts since now you will have a negative outstanding.

 

[themicrosman]

I will try it thanks.