MICROS 3700 Receipt Bitmap Printing Issue on Epson TM-88V 1

[JonnyB82]

Hi,

I am having issues trying to print a graphic onto the receipts via Micros RES 3700, v4.9.4.3741

I have reduced the image down to 8kb, and placed it in the required bitmap folder. I have then added it to the header and ticked the Bitmap box... reloaded the DB, restarted the POS OPS app, tried to print, but nothing comes out...

Am I missing something or do I need to set anything on the Epson?

Thanks,
Jon

 

[Moregelen]

Have you put the bitmap in all of the CAL folders? See pmegans most recent post.
If you installed Micros on the C: drive make sure to replace all of the D:\ with C:Here is a batch file we have living on our image to make this easier:

REM	Copy-Cal-Files.bat	Last update: 10-25-07
REM	This .bat file will copy all bitmap images, 
REM	isl, & cfg files into the CAL folders.
REM	
REM	THIS IS UNDER THE ASSUMPTION THAT MICROS IS ON D:



REM	CREATE CAL FOLDERS IF THEY DO NOT EXIST:
REM	WIN32 CLIENTS
IF NOT EXIST D:\MICROS\Res\CAL\Win32\Files\Micros\Res\Pos\Bitmaps MD D:\MICROS\Res\CAL\Win32\Files\Micros\Res\Pos\Bitmaps
IF NOT EXIST D:\MICROS\Res\CAL\Win32\Files\Micros\Res\Pos\Etc MD D:\MICROS\Res\CAL\Win32\Files\Micros\Res\Pos\Etc
REM	WS4 CLIENTS
IF NOT EXIST D:\MICROS\Res\CAL\WS4\Files\CF\Micros\Bitmaps MD D:\MICROS\Res\CAL\WS4\Files\CF\Micros\Bitmaps
IF NOT EXIST D:\MICROS\Res\CAL\WS4\Files\CF\Micros\Etc MD D:\MICROS\Res\CAL\WS4\Files\CF\Micros\Etc
REM	WS4LX CLIENTS
IF NOT EXIST D:\MICROS\Res\CAL\WS4LX\Files\CF\Micros\Bitmaps MD D:\MICROS\Res\CAL\WS4LX\Files\CF\Micros\Bitmaps
IF NOT EXIST D:\MICROS\Res\CAL\WS4LX\Files\CF\Micros\Etc MD D:\MICROS\Res\CAL\WS4LX\Files\CF\Micros\Etc
REM	WS5 CLIENTS
IF NOT EXIST D:\MICROS\Res\CAL\WS5\Files\CF\Micros\Bitmaps MD D:\MICROS\Res\CAL\WS5\Files\CF\Micros\Bitmaps
IF NOT EXIST D:\MICROS\Res\CAL\WS5\Files\CF\Micros\Etc MD D:\MICROS\Res\CAL\WS5\Files\CF\Micros\Etc
REM	WS5a CLIENTS
IF NOT EXIST D:\MICROS\Res\CAL\WS5A\Files\CF\Micros\Bitmaps MD D:\MICROS\Res\CAL\WS5A\Files\CF\Micros\Bitmaps
IF NOT EXIST D:\MICROS\Res\CAL\WS5A\Files\CF\Micros\Etc MD D:\MICROS\Res\CAL\WS5A\Files\CF\Micros\Etc


REM	COPY bmp into the CAL folders
copy D:\MICROS\Res\Pos\Bitmaps\*.bmp D:\MICROS\Res\CAL\Win32\Files\Micros\Res\Pos\Bitmaps
copy D:\MICROS\Res\Pos\Bitmaps\*.bmp D:\MICROS\Res\CAL\WS4\Files\CF\Micros\Bitmaps
copy D:\MICROS\Res\Pos\Bitmaps\*.bmp D:\MICROS\Res\CAL\WS4LX\Files\CF\Micros\Bitmaps
copy D:\MICROS\Res\Pos\Bitmaps\*.bmp D:\MICROS\Res\CAL\WS5\Files\CF\Micros\Bitmaps
copy D:\MICROS\Res\Pos\Bitmaps\*.bmp D:\MICROS\Res\CAL\WS5A\Files\CF\Micros\Bitmaps




REM	COPY isl into the CAL folders
copy D:\MICROS\Res\Pos\Etc\*.isl D:\MICROS\Res\CAL\Win32\Files\Micros\Res\Pos\Etc
copy D:\MICROS\Res\Pos\Etc\*.isl D:\MICROS\Res\CAL\WS4\Files\CF\Micros\Etc
copy D:\MICROS\Res\Pos\Etc\*.isl D:\MICROS\Res\CAL\WS4LX\Files\CF\Micros\Etc
copy D:\MICROS\Res\Pos\Etc\*.isl D:\MICROS\Res\CAL\WS5\Files\CF\Micros\Etc
copy D:\MICROS\Res\Pos\Etc\*.isl D:\MICROS\Res\CAL\WS5A\Files\CF\Micros\Etc



REM	COPY cfg into the CAL folders
copy D:\MICROS\Res\Pos\Etc\*.cfg D:\MICROS\Res\CAL\Win32\Files\Micros\Res\Pos\Etc
copy D:\MICROS\Res\Pos\Etc\*.cfg D:\MICROS\Res\CAL\WS4\Files\CF\Micros\Etc
copy D:\MICROS\Res\Pos\Etc\*.cfg D:\MICROS\Res\CAL\WS4LX\Files\CF\Micros\Etc
copy D:\MICROS\Res\Pos\Etc\*.cfg D:\MICROS\Res\CAL\WS5\Files\CF\Micros\Etc
copy D:\MICROS\Res\Pos\Etc\*.cfg D:\MICROS\Res\CAL\WS5A\Files\CF\Micros\Etc

 

[JonnyB82]

I was initially trying it from our Micros server which is Win Server 2003, with POS OPS printing to a Epson TM-88V connected to one of the WS4LX we have in my office.

I copied the .bmp to:

D:\MICROS\Res\Pos\Bitmaps

...on the server where I am running OPS from, does it still need to be in the CAL folders for me to print just for testing purposes only from this machine?

Thanks

 

[Moregelen]

I believe it does, but I'm not sure positive. I usually just hook a TM-88 directly to the server when I'm testing.

 

[JonnyB82]

Ok I'll try that, I understand the Bitmap needs to be under 12kb, but are there physical size restrictions on the image? and does it need to be black\white or can it be greyscale?

Thanks for your help.

 

[Moregelen]

For the TM-88 in Micros it has to be black and white. It won't print gray scale. Open it in paint and just save it as a monochrome bitmap. I usually make the image something like 366x130.

 

[JonnyB82]

Perfect, it's working at last!

Thank you once again