I have added a printer to my existing system. It sporadically omits orders on a ticket. There is no pattern, ie only burgers or only mods or certain mods.
I know for the 9700 system, if you bring up a check and add to it and then send the check again, it only prints out what was added. This is by design so there is no food waste.
What prints on the ticks is defined by the print class assigned to the menu items.
Find the burger or mod that was omitted and try and print it again. If its always missing them open the menu item configuration on the server and find this item and check its print class compared to an item which is printing correctly.
Do you want some custom SIM scripts developed. Contact me via my website
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.