Micros 3700 Magnetic Card Reader Not Working

[eatatparkys]

What are some troubleshooting techniques I can try to get our Micros 3700 magnetic card reader working again before I spend an arm and a leg on Micros Tech Support or a new reader?

 

[Moregelen]

Eclipe? WS4? WS4LX? WS5? WS5A? WS6? MTablet-R Series? 8 inch E series? 11 inch E series? 2015? 2010?

Not to come off as an ass, but there are quite a few devices with mag card readers, all of which are slightly different. Those aren't even all of them.

 

[microslady]

You can try cleaning it. Many places sale card reader cleaners. They come in a sealed package, they are shaped like a credit card, and moistened with a cleaning solution.

 

[krazeeddie]

BLOW IT OUT/ OR WRAP A PLASTIC BAG AROUND CC AND SWIPE UP/DOWN. SOUNDS CRAZY BUT HAS WORKED GL

 

[hosehead78]

Another thing, is it all Cards that are swiped that have this issue (Credit Cards, Gift Cards, Micros Cards and such)?

 

[comet52]

I have fixed these before by folding a paper towel and dampening the folded edge with isopropyl alcohol, then running it through the msr a few times. If that doesn't cure it then you are going to have to bite the bullet on a repair.

 

[CathalMF]

As already said the most common reason is just the build up of crap on the reading heads.

I wouldnt use a wet paper towl, you might end up making it worse.

Find a thin cloth thats not going to come apart when damp. Wrap it around a credit card and swipe it though a load of times.
Wait for it to dry and try again.

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