So I need to install the RTA so I can get icare gift cards and My micros working on this new win10 server. it seems Micros has changed the download process from the old pain in the ass java download and install to an exe that you download from the my micros portal. I have downloaded it put in my portal address in the first box ( the site ID in the 2nd box (ABC_0001) and the password of micros in the last box, everything seems to load correctly and the agent is running fine (latest java installed) but I go to test a gift card and I get and error of (E) SVCHA Inoperative: Unable to download site params. I have never seen this error before and really want to get this server in today, any troubleshooting Ideas would be appreciated. Thank you guys! I have tried different java versions (7 and 8), and multiple re installs with no luck
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Micros 3700 iCare / RTA issues
- Thread starter Darren_H
- Start date
jimmymcp02
IS-IT--Management
According to my notes. the only times when I have seen this issues is when the icare URL inside the server info properties is not set up correct or if there is an actual issue with the portal server you are connected to.
- Status