micros 3700 / guest ck transfer 1

[Micros888]

hello ....

when transfering a guest ck from one server to another server the net sales remains the same on the server One, what do i need to adjust as when a check is transfered the sales of that check is also transfered to the server ...kind regards

 

[TobeThor]

Typically POS systems will only assign "new/additional" sales to the server that received the check. The existing sales on the check stay with the original server. Why do you want to assign all the check sales to the new server?

 

[Micros888]

as the servers have to tip the buss staff etc etc also i am very new with micros as was with aloha and loved it but the support system sucks

 

[azrobert]

I was curious on this as well, I have used Micros for years and never found an answer to this. Typically when you transfer a check to another server it is because they take over that table, or if it had been rung on the wrong number to start with. In my situation the sales should be posted to the server that takes the check and not the one that might have started it.
Doesn't help with the original question but something I have always been curious about.

 

[Wildbar]

We write a custom employee report that adds and subtracts transfers in and out before it calculates the tip out due from employee sales. Was the easiest way we could find to do what i think you are trying to do.

 

[Micros888]

any idea how I can adjust the system so the COMPS are not part of the net sales for the servers...

also how do i change so the idea screan when not used can float my loga ....kind regards

 

[pmegan]

Interesting. So do you all calculate your tipout amounts as a percentage of net sales?

Micros888, are your comps set up as tenders or discounts? If they're discounts you can set them up to decrease net sales. If they're tenders I'm pretty sure they'll always post to net sales and will have to be backed out in the reports. The best way to do this is give them all the same category and add that to your employee tracking totals. Then all you have to do is subtract that tracking total from net sales.

 

[Micros888]

dont know how they are stepup in the micros ....should it be setup as discount in order for it to net it out from the net sales if so where can i adjust in the confg

 

[DrZogg]

Comps are 100% discount so they cannot contribute to bet sales, the net sale amount is also $0.00. Comps I always put separate to discounts, as otherwise they throw out the maths (sales itemisers - net discounts = net sales)

 

[Micros888]

Bar service ticket...
when a server orders lets say two bud light it prints like
1.Budlight
1.Budlight

is there a way it can print 2.Budlight
regards

 

[azrobert]

There is an option somewhere (not at a system now)
that says consilidate menu items or something to that
effect. Probably in the group class tab or system tab.

 

[michelle305]

posconfig/devices/order devices/Options

 

[Micros888]

Hello michelle305...thx will try tomorrow

also would greatly appreciate your assistance on these items as just trying to save money and doing all including installation and also programing.

1. need the net sales excluding comps and voids as the current net sales include comps n voids.

2. how do i 0 all the labor hours as like to start a fresh wk with no hours for employees as we have been playing around, we start our wk on sun thru sat.

many thx in advance