Hi guys,
I am using Micros 3700
I seem to be having a few issues with the KDS screens.
1. when I punch an order on the terminal you can see the complete order but on the KDS screen you only see a part of it but the rest does not show. Once you print the receipt everything comes out complete so the issue only appears on the KDS screen. The amount of Chits Columns are 5 Rows is 2 Panels is 1 order size override is 10 menu item 11. This issue only happens during rush hour.
2. The second issue is that many time orders get stuck on the screen and cannot be cleared via bump bar but have to be cleared via the system.
Any advice.
Thank you
I am using Micros 3700
I seem to be having a few issues with the KDS screens.
1. when I punch an order on the terminal you can see the complete order but on the KDS screen you only see a part of it but the rest does not show. Once you print the receipt everything comes out complete so the issue only appears on the KDS screen. The amount of Chits Columns are 5 Rows is 2 Panels is 1 order size override is 10 menu item 11. This issue only happens during rush hour.
2. The second issue is that many time orders get stuck on the screen and cannot be cleared via bump bar but have to be cleared via the system.
Any advice.
Thank you