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Micros 3700 EM Server Exception Trap

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chipmotley

Technical User
Jun 21, 2018
17
US
Hello,

I received the error (fig 2) while receiving a EM file at a store.
The error was the result of a new key created in touch screen designer. To fix this error I am assuming
I should synchronize with the store, but I cannot create a sync file using the steps below: Any help would be appreciated.

1. Open Enterprise Manager on the EM Server
2. Click Deploy
3. Highlight a store
4. Click Options
5. Choose Synchronize Store
6. Choose Deploy
7. EM will take some time to create a large packet

It's been about 10 hours and no file has been created.

FIG 2
EVENT ID="0" DATETIME="2021-05-31 06:36:36">Log Session (33962) started.</EVENT>
<EVENT ID="1" DATETIME="2021-05-31 06:36:54">Receiving file "C:\SYNC\EM\transport\receive\S1_D8_C1_P1169.MPZ" [1 of 1]</EVENT>
<EVENT ID="2" DATETIME="2021-05-31 06:36:54">Indexing Package File.</EVENT>
<EVENT ID="3" DATETIME="2021-05-31 06:36:54">Package File Index Completed.</EVENT>
<EVENT ID="4" DATETIME="2021-05-31 06:36:54">Fetched package from file.</EVENT>
<EVENT ID="5" DATETIME="2021-05-31 06:36:59">Pass 1 completed. Processed 131 packets.</EVENT>
<EVENT ID="6" DATETIME="2021-05-31 06:36:59">Packets processed.</EVENT>
<EVENT ID="7" DATETIME="2021-05-31 06:36:59">Package received.</EVENT>
<EVENT ID="8" DATETIME="2021-05-31 06:36:59">UMT 2: Exception trapped in "OpenExecute()" with error message "[SAP][ODBC Driver][SQL Anywhere]Index 'AK1em_published_data_def__published_data_path' for table 'em_published_data_def' would not be unique".</EVENT>
<EVENT ID="9" DATETIME="2021-05-31 06:36:59">UMT 2: SQL Access Error in "OpenExecute()" executing "call micros.spem_AfterReceive(0)".</EVENT>
<EVENT ID="10" DATETIME="2021-05-31 06:36:59">UMT 2: SQL Access Error in "DoAfterReceive()" executing "spem_AfterReceive".</EVENT>
<EVENT ID="11" DATETIME="2021-05-31 06:36:59">Files processed.</EVENT>
<EVENT ID="12" DATETIME="2021-05-31 06:36:59">Log Session (33962) ended.</EVENT>
 
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