Micros 3700 - Check Which KDS Check Was Successfully Sent To

[Moregelen]

Does anyone know if Micros provides a way to track if a check failed to go to specific KDS or which KDS a check successfully arrived at? I ask because I'm using SQL queries against the kds_dtl table to keep track of when things are bumped off of the KDS. It works very well, but I've noticed that if a KDS is down, it doesn't seem indicate anywhere that the check didn't make it to the KDS, which means the program is still waiting for it to be bumped from that KDS; the kds_dtl table only stores when a check was bumped from that KDS.

 

[hosehead78]

Does the 3700 system have an EMON service like the 9700? I am not very will versed with the 3700 system.
If so, you can setup the EMON service to post to another interface and Micros will output to the main 8700d.log (9700) or the 3700d.log. It exports items like items added to a workstation, IP printer information (or IDN device printers) and such.

Can you run Micros in a high Verbose setting? for exporting items to the main log?
Does the 3700 system have a PC1/DB folder with a journl_00x.log or trdtl.log?

 

[Moregelen]

While I could potentially turn up the verbosity, it just seems like a clunky solution to have to scan the 3700d log. I was hoping there might be a better solution than that. In one of ours labs though I did notice that the down KDS was immediately showing as bumped in the database, so I've gotta figure out what setting was allowing that because our primary lab (which God knows how many people have messed with) doesn't do that.