micros 3700 CA/EDC error codes.

[Dlentz]

Need some help from someone whith knowledge of the CA/ EDC format with a micros 3700 System. We are seeing errors in 3700d.log with an error code that we cant figure out. we recently joined the OPN , but apparently dont have access to the documentation that would help us flush this out. Does anyone have any light to shed on the error code below?

Wed Jun 08 13:16:36 2016 | MICROS1 | POSAPI | 0 | CTransactionServices::AddToExistingCheck called on thread 2432 |
Wed Jun 08 13:16:36 2016 | MICROS1 | POSAPI | 0 | Time Passed to autofire = 2016, June, 08, 13, 16 |
Wed Jun 08 13:16:36 2016 | MICROS1 | POSAPI | 0 | Entered PostTransaction |
Wed Jun 08 13:16:36 2016 | MICROS1 | POSAPI | 0 | Attempting To Add Tmed record seq 9 Tmed Item Amex |
Wed Jun 08 13:16:36 2016 | MICROS1 | POSAPI | 0 | process_ca_reply: rqst status CA_RQST_PENDING |
Wed Jun 08 13:16:36 2016 | MICROS1 | POSAPI | 0 | CCS has our auth, just waiting for response. |
Wed Jun 08 13:16:36 2016 | MICROS1 | ResPrintApi | 0 | Flushing Status items older than 5 minutes |
Wed Jun 08 13:16:37 2016 | MICROS1 | POSAPI | 0 | CCS has our auth, just waiting for response. |
Wed Jun 08 13:16:37 2016 | MICROS1 | POSAPI | 0 | CCS has our auth, just waiting for response. |
Wed Jun 08 13:16:37 2016 | MICROS1 | CaTVCA | 0 | [4612 | Site] CA/EDC Format Error [-11] |
Wed Jun 08 13:16:37 2016 | MICROS1 | CaTVCA | 0 | [4612 | Site] Can't format request |
Wed Jun 08 13:16:37 2016 | MICROS1 | CaTVCA | 0 | [4612 | Site] Aborting TX [1:0] |
Wed Jun 08 13:16:38 2016 | MICROS1 | POSAPI | 0 | Leaving PostTransaction |
Wed Jun 08 13:16:38 2016 | MICROS1 | POSAPI | 0 | CTransactionServices::AddToExistingCheck failed with error C701042D, TTE = 2309 |

Any help is appreciated!

 

[BootstrapperRI]

Since you are using Transaction Vault drivers, you are processing through Merchant Link. I would contact their support to see what information they are getting.

24/7 Support | 301.562.5001 | support@merchantlink.com

David Jenulis

http://www.ncbpinc.com