Kniteschaed
Programmer
For whatever reason my autosequence print job decided to stop working over the weekend.
From autosequences and reports all I see is: "Sequence # 9000001 Step # 2An Error Has Occurred. Status="
From the 3700d log it appears that it is trying to print to an "invalid printer" - though nothing has changed with our printers...
This is an excerpt from my 3700d log after I tried to manually run the autosequence:
Mon Jun 11 05:29:47 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Sequence # 9000001 Step # 1 <REPORT> |
Mon Jun 11 05:29:47 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Daily SYS Sales Detail2 |
Mon Jun 11 05:29:47 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Date Range = 6/10/2018 to 6/10/2018 |
Mon Jun 11 05:29:47 2018 | MCRSLDC | Autosequence.dll | 0 | WaitForSingleObject( g_hmutex, 60000 ) |
Mon Jun 11 05:29:47 2018 | MCRSLDC | Autosequence.dll | 0 | Continuing After Waiting For Mutex [g_hmutex]. |
Mon Jun 11 05:29:47 2018 | MCRSLDC | Autosequence.dll | 0 | Template Filename = D:\MICROS\Res\Pos\Reports\Custom\sys_102c.rpt |
Mon Jun 11 05:29:48 2018 | MCRSLDC | OCBServer | 0 | CDeviceInterface:eviceThread() : Failed to reconnect to device 1 |
Mon Jun 11 05:29:50 2018 | MCRSLDC | CrystalEngine | 0 | Exception Caught - Invalid printer specified. sys_102c {22D10685-2DBE-480D-A6A0-4FD1B304B5D5}.rpt |
Mon Jun 11 05:29:50 2018 | MCRSLDC | CrystalEngine | 0 | Could not print report. |
Mon Jun 11 05:29:50 2018 | MCRSLDC | ReportExporter | 0 | Exception Caught - Could not print report. |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | ***ERROR*** Msg from PrintEngine: |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | ***ERROR*** |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Sequence # 9000001 Step # 1An Error Has Occurred. Status= |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Autosequence # 9000001 Step # 1 Failed |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | ReleaseMutex( g_hmutex ) |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | Step completed. |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | Autosequence 9000001 step 1 of type R has completed in 3 seconds. |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | -------------------------------------------- |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Sequence # 9000001 Step # 2 <REPORT> |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Return/Void Reason Code |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Date Range = 6/10/2018 to 6/10/2018 |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | RVC Start Range =1 End Range =9999999 |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Object Start Range =1 End Range =9999999 |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | WaitForSingleObject( g_hmutex, 60000 ) |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | Continuing After Waiting For Mutex [g_hmutex]. |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | Template Filename = VoidReason.RPT |
Mon Jun 11 05:29:52 2018 | MCRSLDC | CrystalEngine | 0 | Exception Caught - Invalid printer specified. VoidReason {6206D476-7489-4F57-A90F-45AEBD0AC18F}.rpt |
Mon Jun 11 05:29:52 2018 | MCRSLDC | CrystalEngine | 0 | Could not print report. |
Mon Jun 11 05:29:52 2018 | MCRSLDC | ReportExporter | 0 | Exception Caught - Could not print report. |
Mon Jun 11 05:29:52 2018 | MCRSLDC | Autosequence.dll | 0 | ***ERROR*** Msg from PrintEngine: |
Mon Jun 11 05:29:52 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | ***ERROR*** |
Mon Jun 11 05:29:52 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Sequence # 9000001 Step # 2An Error Has Occurred. Status= |
Mon Jun 11 05:29:52 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Autosequence # 9000001 Step # 2 Failed |
Mon Jun 11 05:29:52 2018 | MCRSLDC | Autosequence.dll | 0 | ReleaseMutex( g_hmutex ) |
Mon Jun 11 05:29:52 2018 | MCRSLDC | Autosequence.dll | 0 | Step completed. |
Mon Jun 11 05:29:52 2018 | MCRSLDC | Autosequence.dll | 0 | Autosequence 9000001 step 2 of type R has completed in 2 seconds. |
Tried restarting the server - no change.
Tried restarting some of the services - no change.
Wondering if it could have something to do with the database?
Any thoughts/advise would be greatly appreciated.
From autosequences and reports all I see is: "Sequence # 9000001 Step # 2An Error Has Occurred. Status="
From the 3700d log it appears that it is trying to print to an "invalid printer" - though nothing has changed with our printers...
This is an excerpt from my 3700d log after I tried to manually run the autosequence:
Mon Jun 11 05:29:47 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Sequence # 9000001 Step # 1 <REPORT> |
Mon Jun 11 05:29:47 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Daily SYS Sales Detail2 |
Mon Jun 11 05:29:47 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Date Range = 6/10/2018 to 6/10/2018 |
Mon Jun 11 05:29:47 2018 | MCRSLDC | Autosequence.dll | 0 | WaitForSingleObject( g_hmutex, 60000 ) |
Mon Jun 11 05:29:47 2018 | MCRSLDC | Autosequence.dll | 0 | Continuing After Waiting For Mutex [g_hmutex]. |
Mon Jun 11 05:29:47 2018 | MCRSLDC | Autosequence.dll | 0 | Template Filename = D:\MICROS\Res\Pos\Reports\Custom\sys_102c.rpt |
Mon Jun 11 05:29:48 2018 | MCRSLDC | OCBServer | 0 | CDeviceInterface:eviceThread() : Failed to reconnect to device 1 |
Mon Jun 11 05:29:50 2018 | MCRSLDC | CrystalEngine | 0 | Exception Caught - Invalid printer specified. sys_102c {22D10685-2DBE-480D-A6A0-4FD1B304B5D5}.rpt |
Mon Jun 11 05:29:50 2018 | MCRSLDC | CrystalEngine | 0 | Could not print report. |
Mon Jun 11 05:29:50 2018 | MCRSLDC | ReportExporter | 0 | Exception Caught - Could not print report. |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | ***ERROR*** Msg from PrintEngine: |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | ***ERROR*** |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Sequence # 9000001 Step # 1An Error Has Occurred. Status= |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Autosequence # 9000001 Step # 1 Failed |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | ReleaseMutex( g_hmutex ) |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | Step completed. |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | Autosequence 9000001 step 1 of type R has completed in 3 seconds. |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | -------------------------------------------- |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Sequence # 9000001 Step # 2 <REPORT> |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Return/Void Reason Code |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Date Range = 6/10/2018 to 6/10/2018 |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | RVC Start Range =1 End Range =9999999 |
Mon Jun 11 05:29:50 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Object Start Range =1 End Range =9999999 |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | WaitForSingleObject( g_hmutex, 60000 ) |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | Continuing After Waiting For Mutex [g_hmutex]. |
Mon Jun 11 05:29:50 2018 | MCRSLDC | Autosequence.dll | 0 | Template Filename = VoidReason.RPT |
Mon Jun 11 05:29:52 2018 | MCRSLDC | CrystalEngine | 0 | Exception Caught - Invalid printer specified. VoidReason {6206D476-7489-4F57-A90F-45AEBD0AC18F}.rpt |
Mon Jun 11 05:29:52 2018 | MCRSLDC | CrystalEngine | 0 | Could not print report. |
Mon Jun 11 05:29:52 2018 | MCRSLDC | ReportExporter | 0 | Exception Caught - Could not print report. |
Mon Jun 11 05:29:52 2018 | MCRSLDC | Autosequence.dll | 0 | ***ERROR*** Msg from PrintEngine: |
Mon Jun 11 05:29:52 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | ***ERROR*** |
Mon Jun 11 05:29:52 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Sequence # 9000001 Step # 2An Error Has Occurred. Status= |
Mon Jun 11 05:29:52 2018 | MCRSLDC | AUTOSEQEXEC.EXE | 0 | Autosequence # 9000001 Step # 2 Failed |
Mon Jun 11 05:29:52 2018 | MCRSLDC | Autosequence.dll | 0 | ReleaseMutex( g_hmutex ) |
Mon Jun 11 05:29:52 2018 | MCRSLDC | Autosequence.dll | 0 | Step completed. |
Mon Jun 11 05:29:52 2018 | MCRSLDC | Autosequence.dll | 0 | Autosequence 9000001 step 2 of type R has completed in 2 seconds. |
Tried restarting the server - no change.
Tried restarting some of the services - no change.
Wondering if it could have something to do with the database?
Any thoughts/advise would be greatly appreciated.