So I have an interesting issue with our Deliverect ResPosAPI injections into our MICROS 3700 system. Sometime last week they changed something that is causing the orders to inject into MICROS with a larger discount than in the original order placed on FlipDish. Deliverect is the 3rd party integrator that manages the connection from Flipdish into our MICROS server.
Here is the originating order details coming from Flipdish.
ORDER DETAILS
39081641
Item
Item price
Total
1 Coke Can
1601
$1.25
$1.25
Sub Total
$1.25
Service Charge
$0.30
Discount Total
$-0.25
Total
$1.30
Unaccounted payment
$0.07
Payment Amount
$1.37
Payment Method
Online
Order Is Already Paid
Yes
Then what is injected into MICROS is the following:
975 POS API
Tbl /0 Chk 1692 Gst 0
May 19, 21 12:30 PM
1 Coke Can 1.25
Flipdish $$ (Discount 22) -0.73
Online Pymnt 0.52
Tax 0.04
Payment 0.56
975 Check Closed 12:30 PM
The Discount is set as follows:
22 Flipdish$$
Type: MANUAL
Tax Class: 4 All Taxes
SLU 1 F&B Discounts
Print Class 1
Menu Level Class 1 All Levels
Privilege 2
Category 1
Options checked: General Settings (Amount), Cash Management Till Required
Discount checked: Apply to auto svc chg, Prorated subtotal discount, No restrictions
All itemizers in use are checked
No Rule Setup
I can't figure out why these discounts are failing to inject correctly. I have attached the XML used to inject the order.
What else should I check? Deliverect Support believes this is a POS issue, but we didn't make any changes and I suspect something is fouled up in the XML.
Here is the originating order details coming from Flipdish.
ORDER DETAILS
39081641
Item
Item price
Total
1 Coke Can
1601
$1.25
$1.25
Sub Total
$1.25
Service Charge
$0.30
Discount Total
$-0.25
Total
$1.30
Unaccounted payment
$0.07
Payment Amount
$1.37
Payment Method
Online
Order Is Already Paid
Yes
Then what is injected into MICROS is the following:
975 POS API
Tbl /0 Chk 1692 Gst 0
May 19, 21 12:30 PM
1 Coke Can 1.25
Flipdish $$ (Discount 22) -0.73
Online Pymnt 0.52
Tax 0.04
Payment 0.56
975 Check Closed 12:30 PM
The Discount is set as follows:
22 Flipdish$$
Type: MANUAL
Tax Class: 4 All Taxes
SLU 1 F&B Discounts
Print Class 1
Menu Level Class 1 All Levels
Privilege 2
Category 1
Options checked: General Settings (Amount), Cash Management Till Required
Discount checked: Apply to auto svc chg, Prorated subtotal discount, No restrictions
All itemizers in use are checked
No Rule Setup
I can't figure out why these discounts are failing to inject correctly. I have attached the XML used to inject the order.
What else should I check? Deliverect Support believes this is a POS issue, but we didn't make any changes and I suspect something is fouled up in the XML.
