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MICROS 3700 - Advice Required for Afternoon Tea Config

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JonnyB82

IS-IT--Management
May 2, 2013
114
GB
Hi,

Just wondering if any of you Micros pro's out there could offer me some advice...

Info:
We are soon to be offering 'Afternoon Tea's', however the customer will be given a choice between having the food offerings served with either a pot of tea, or to upgrade to a bottle of prosecco.

Question:
What would be the best way to set this up? the food costs are constant for each offering, and we need this aspect to be shown on the reports for the accounts team to move this part of the revenue to our kitchens department, and the bars department will take the revenue generated from the beverage selection.

I was thinking of using a Combo Meal to deliver this, with a Combo Meal Menu Item named 'Afternoon Tea' that is linked to the 'Food' Sales Itemiser, and then adding our existing 'Prosecco' and 'Pot of Tea' Menu Items within the database to the associated Combo Group Menu Item selections.
I tested this, and when selecting the 'Afternoon Tea' item in POSOPS, it does prompt the user via an SLU screen to select what beverage they require, and adds the combined total value to the 'Afternoon Tea' item on the screen/printed guest check...
Micros then splits the revenue correctly BOH when the sales are posted to MyMicros... HOWEVER this is where I am scratching my head a little, when I look at MyMicros, the 'Afternoon Tea' sales total gives me the food revenue breakdown, and the beverage sales are separated... but as the 'Pot of Tea' and 'Prosecco' are sold already as individual items on the bars, the individual sales are obviously combined with the sales from the Afternoon Tea's. So, how do I work out how many of each beverage were sold along with the 'Afternoon Tea' Combo Meal, opposed to what was sold as an individual item??? - this is pre-empting the bars management wanting to know in future how popular prosecco is with the Tea's, and whether they choose to remove this option if it's not very popular....
Would I have to create some new beverage items that are only associated with the Afternoon Tea selections, and link these also to the same article within our stock system for correct depletion, so for example call the new 3700 menu items 'AFT-Prosecco' and 'AFT-Pot of Tea'?

I guess another option would be to use chargeable condiments for the beverage part, but not sure if there would be any benefit be in doing it this way.. (this is what confuses me with Micros, as there are sometimes many ways to skin a cat so to speak, and my predecessor(s) have used pretty much every possible configuration for similar tasks, so it has made it hard for me to standardise the Micros config throughout the business)

Thanks for any advice :)


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The reason it is combining that way would be because you set it up as a combo meal; this is actually why combo meals exist. IE: If I sell a 4 chicken finger plate, and a 4 chicken finger plate combo, I want to be able to see how many 4 chicken finger plates total I sold. And then I can also run it for the parent combo meal item to see how many of those were combos. Can't do that with a combo side.

Instead, you probably want to create new menu items, give them a menu item class that flags them as a condiment, and then create a condiment group which you link to the parent item as a required modifier. I think that will achieve the difference you are looking for? If you don't know how to setup condiment groups and memberships, let us know - it can be a lengthy process so I'm not gonna lay it out unless you need me to.
 
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