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MICROS 3700 5.7.6 MR6 - Fatal Database Errors 1

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clememp

IS-IT--Management
May 29, 2018
35
US
Dear Tek-Tips Crew:

Recently we were upgraded from 5.5 to 5.7.6 and had the fun with the Discovery Mode and getting our interfaces to work.

However, we are getting Fatal Database Errors that crash all of the WS5a registers on site.

We have the following interfaces: Valutec Gift Cards, Open Activity Service Runner, Yellow Dog Inventory, Opera House Charge IFC8 Connector... we had PatronPath online ordering - but our database was too big for their service to inject orders. So we are looking at new Online Ordering options. If anyone has suggestions - great, looking at Flipdish or Orders2Me

However, the main issue that we are having right now is this connection issue.

Here are some of the Error logs I pulled out of the system that I thought were relevant. If anyone has any tips or suggestions that would be awesome!

I uploaded the snips of the error log in a .PDF

 
 https://files.engineering.com/getfile.aspx?folder=bfedc815-a27b-464a-a0eb-f5c6ae119141&file=3700_Edited_Error_Log_.pdf
Are you sure your workstations have run CAL since the upgrade.

I've seen similar problems where the clients were running an older version than the server.

Do you want some custom SIM scripts developed. Contact me via my website
 
I wiped three of the WS5A and re-CAL them. I'll have to hit the rest to see if it clears up the issue.
 
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