Micros 3700 5.2 Autosequence Printing Through Local Service Account

[Wildbar]

After last weeks Windows 7 updates we can no longer print all our end of night properly using the auto-sequence scheduler and using the local service account logging in as an admin account . The ones we print by calling Transaction Analyzer through a external program no longer print. No errors anywhere. Has anyone else seen this? We have tried a few changes but cant seem to come up with a fix. Oracle has no clue (or their answer you can only run the auto-sequence service through the local account) We had to change from the local account to run through the admin account to get it to work in the first place.

 

[Mauriciose]

Hi Wildbar . you must to indicate which product micros are you talking about, which version of windows version is installed.

Regards

 

[Wildbar]

My bad i thought i had it in the title.
3700 5.2, Windows 7

 

[Wildbar]

The fix in this thread

http://www.tek-tips.com/viewthread.cfm?qid=1739035

is no longer working for us.

 

[hosehead78]

Have you recently changed the Admin password or the Account that was used to install Micros?

 

[Wildbar]

Neither...
the only thing that happened is the last set of Windows 7 updates and the issue appeared that night end.
Our other locations that have not done the windows update do not show the issue.
Tried adding a new admin account to run the service and that did not work either.

 

[hosehead78]

Is it possible to roll back the updates.
I would try this, and then let the end of day run and try updates one by one. It may take some time but it's the only thing that has changed.

If possible, create a lab (not connected to your network), then update it one by one and see which brakes it. Then update the live server, just don't add the one that broke it.

 

[Wildbar]

Was my next plan of attack. Was hoping someone had an easier solution

 

[hosehead78]

Nope, Unless you know exactly which one it was, then you could just uninstall that update.