danramirez
Programmer
MiCollab 9.2 includes a new feature: System CLI. According to Online Help this is not available for softphone calls. Then, what is this useful for if these days number of users using softphones is increasing?
I have tested it. It works well when phone call is made from MiNet deskphone.
Any comments?
Daniel
NOTE: System CLI Number is applicable for calls made to external numbers only. This feature is not applicable for internal calls and softphone calls.
System Calling Line Identification (CLI) Number feature enables the caller to select which phone number must be displayed to the called party. The caller can select the preferred number from the Edit status > Show my outgoing number dropdown menu in the client. For each Dynamic Status, the users will have the option to select the preferred CLI Number for outgoing calls.
The administrator configures the CLI Numbers for users. The selected CLI Number will be displayed during outgoing CTI and Call Through (FMC) calls.
I have tested it. It works well when phone call is made from MiNet deskphone.
Any comments?
Daniel
NOTE: System CLI Number is applicable for calls made to external numbers only. This feature is not applicable for internal calls and softphone calls.
System Calling Line Identification (CLI) Number feature enables the caller to select which phone number must be displayed to the called party. The caller can select the preferred number from the Edit status > Show my outgoing number dropdown menu in the client. For each Dynamic Status, the users will have the option to select the preferred CLI Number for outgoing calls.
The administrator configures the CLI Numbers for users. The selected CLI Number will be displayed during outgoing CTI and Call Through (FMC) calls.