Micollab don't connect with global protect

[Sihem]

Good Morning , since last week i had a serious problème with my application micollab only in remote work with global protect ( in my company it work correctly ) .Even i test with my cellular Data the same problème

 

[Lundah]

That's an old, out of support version of the client. It needs to be able to connect from the GlobalProtect subnet to the MiCollab server via ports 80, 443, 36008, and 5060 at least. Check your firewall rules to ensure the traffic is allowed.