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Micollab COS on MCD
- Thread starter Tinos
- Start date
Not nearly enough information on this to even think about details
what version of micollab
what pabx type and version
what aspect of micollab
what is the extension type being controlled
If I never did anything I'd never done before , I'd never do anything.....
what version of micollab
what pabx type and version
what aspect of micollab
what is the extension type being controlled
If I never did anything I'd never done before , I'd never do anything.....
- Thread starter
- #3
By this part i meant exactly what is or isnt working
softphone ?
Minet or SIP
local or Teleworker
has it ever worked or is this a new installation?
can it register ?
can it make calls
can it recieve calls
can it put calls on hold and retireve them
spell out in as much detail as you can what your problem is
From micollab client admin manual
MiCollab Client desk phones and softphones can have different Classes of Service (COS) as long as the COS options below are properly set.
Configure the following fields and options on the Class of Service Options form:
• Group Presence Control: Set to Yes
• Group Presence Third Party Control: Set to Yes
• HCI/CTI Call Control Allowed: Set to Yes
• HCI/CTI Monitor Allowed: Set to Yes
• Display Caller ID on multicall/keylines: Set to Yes
• Voice Mail Softkey Allowed: Set to No ( see below)
If set to Yes, users will not be able to hang up from their voice mailbox when using MiCollab Client.
If I never did anything I'd never done before , I'd never do anything.....
softphone ?
Minet or SIP
local or Teleworker
has it ever worked or is this a new installation?
can it register ?
can it make calls
can it recieve calls
can it put calls on hold and retireve them
spell out in as much detail as you can what your problem is
From micollab client admin manual
MiCollab Client desk phones and softphones can have different Classes of Service (COS) as long as the COS options below are properly set.
Configure the following fields and options on the Class of Service Options form:
• Group Presence Control: Set to Yes
• Group Presence Third Party Control: Set to Yes
• HCI/CTI Call Control Allowed: Set to Yes
• HCI/CTI Monitor Allowed: Set to Yes
• Display Caller ID on multicall/keylines: Set to Yes
• Voice Mail Softkey Allowed: Set to No ( see below)
If set to Yes, users will not be able to hang up from their voice mailbox when using MiCollab Client.
If I never did anything I'd never done before , I'd never do anything.....
- Thread starter
- #5
- Status