MiCollab 9.7.25 (build 51301), Ring Volume

[wizkid66]

Hi All,

We have recently pushed out the above version of MiCollab, which has upgraded our users from MiCollab version 9.2.153.

So far its all gone to plan except for one Minor but incredibly annoying niggle.

Our call centre staff, are complaining that the ring volume is very loud, if they turn their laptop volume down, they then cannot hear the callers.

Has anyone come across this problem, and if so did they find a solution?

Many thanks,

Stuart.

 

[Billz66]

i would upgrade again to the latest client available here

https://downloads.mitel.io/micollab/pcclient/prod/micollabPC_client.msi

If I never did anything I'd never done before , I'd never do anything.....