MiCC 8.1

[Bonker1974]

Hi All,
I have an issue with MICC 8.1.4 I just installed when try login I get an error "The authentication services was unable to authorize the user. unable to connect to remote server"

I have uninstall and reinstall it and the same issue.


Any help would be greatly appreciated.

 

[tlpeter]

Is SQL running?


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bonker1974]

Yes SQL is running

 

[sarond]

Check your server in YSE name matches the hostname of the Windows Server.

 

[tlpeter]

Sarond, That would be a problem as he cannot log in

Bonker1974, raise a ticket or tr seach for a document where you can reset to the default login.
You have to do this within SQL and i have done that once but i cannot recall how.
Also i raised a ticket at the time and someone from Mitel changed something in SQL and i could get in again but i had probably a different issue.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bonker1974]

Hi All,
I got it resolved. I installed the MICC as the administrator but created an account an account for the MICC. Once I login using the MICC account it worked.


Thanks for your help.