bluebells11
Technical User
I've ran into an issue twice now where I've had to change the Primary Sec Server and when I did the MGCs end up in a boot loop. They are able to register to the security domain, register to the Call Server, but the DSPs stay in a disabled state. Within five minutes the MGC reboots, and this cycle continues. The first time I was replacing a faulty CPPM. To resolve this issue I replaced all three MGCs. The most recent was following an upgrade from 6.0 to 7.6. I ended up rolling back to 6.0 and leaving the Sec Server unplugged until I find a resolution. This location was too big to replace all of the hardware. In both situations I tried to Gold Image the MGCs, but had no luck. It seems to me that the MGC is hanging on to something from the old Sec Server that I can't get rid of. I've done a few upgrades in the past and haven't seen this issue until recently. Who knows what's going on here??
1) reboot the MGC
2) as it is booting type <CTRL>B just after the creation date is printed and the [VxWorks Boot] prompt should be displayed
3) at the prompt type in test
4) choose option b to change the boot options
5) select option 2 to force CSP to boot from gold image once
6) select option 0 to return to previous menu
7) press return key to exit menu and return to prompt
8) enter @ at the prompt
9) the MGC will boot the gold image
To format the compact flash from the gold you must press <CTRL>I when prompted during the MGC gold boot.
This will bring up a VxWorks prompt ->.
At the prompt enter diskformat "all" then mgcIPClear
This will format the MGC's internal compact flash.
Reboot the MGC and when it registers to the call server it will automatically upgrade.
1) reboot the MGC
2) as it is booting type <CTRL>B just after the creation date is printed and the [VxWorks Boot] prompt should be displayed
3) at the prompt type in test
4) choose option b to change the boot options
5) select option 2 to force CSP to boot from gold image once
6) select option 0 to return to previous menu
7) press return key to exit menu and return to prompt
8) enter @ at the prompt
9) the MGC will boot the gold image
To format the compact flash from the gold you must press <CTRL>I when prompted during the MGC gold boot.
This will bring up a VxWorks prompt ->.
At the prompt enter diskformat "all" then mgcIPClear
This will format the MGC's internal compact flash.
Reboot the MGC and when it registers to the call server it will automatically upgrade.