We have several MF 1.8 servers which are running an enterprise application. Periodically users launch Excel docs from this application. (The equivalent of dbl clicking on the XLS file from explorer). However, once Excel opens it gives an error along the lines of "Document Q:\FOLDER\SPREADSHEET.XLS could not be found. Bla bla bla", where Q:\ is a valid drive letter for the user and SPREADSHEET.XLS is a valid document name. Once you click OK on the error, you are then able to go to file, open and browse to the document and open it with no problems.
I have checked:
1. The users Citrix client version
2. Excel was installed with CHANGE USER option (all other Office products work fine)
3. The users rights to the drive and folder in question.
4. No one else has the file open.
5. The users Citrix security settings. (Allow full access to local\client drives)
Any ideas???? I am at a loss.
Thanks!
I have checked:
1. The users Citrix client version
2. Excel was installed with CHANGE USER option (all other Office products work fine)
3. The users rights to the drive and folder in question.
4. No one else has the file open.
5. The users Citrix security settings. (Allow full access to local\client drives)
Any ideas???? I am at a loss.
Thanks!