I have an accounting package (Microsoft Great Plains Solomon 4.21) installed and running on Metaframe XP.
My problem: Users can select a printer different from their Windows default printer in the accounting software application (uses standard printer dialog box to select a client printer), but the print job continues to print to their default printer every time. The accounting software app is actually using an embedded version of Seagate Crystal reports, so it is using that same Crystal technology. We didn't have this problem running this same software version on an older version of Metaframe for NT. Any ideas? I'm stumped. I've checked any and all initialization files used by the accounting software and also checked to confirm that Seagate Crystal reports does not have these report formats mapped to a specific printer. Everything else looks good. Solomon says they don't support Metaframe XP yet. But, I'm hoping someone else out there might have some ideas to try before I give up and go back to the older version. Anything change in Metaframe XP that would cause this?
Thanks in advance,
Michelle
My problem: Users can select a printer different from their Windows default printer in the accounting software application (uses standard printer dialog box to select a client printer), but the print job continues to print to their default printer every time. The accounting software app is actually using an embedded version of Seagate Crystal reports, so it is using that same Crystal technology. We didn't have this problem running this same software version on an older version of Metaframe for NT. Any ideas? I'm stumped. I've checked any and all initialization files used by the accounting software and also checked to confirm that Seagate Crystal reports does not have these report formats mapped to a specific printer. Everything else looks good. Solomon says they don't support Metaframe XP yet. But, I'm hoping someone else out there might have some ideas to try before I give up and go back to the older version. Anything change in Metaframe XP that would cause this?
Thanks in advance,
Michelle