Okay - bare with me on this one - kinda new to the citrix thing.
I'm working with an end user that is accessing our .Net site to enter information and print reports. The problem is with printing - when he accesses a report that is generated by crystal reports viewer plugin, the report never generates and just shows a blank screen. We have 200+ users on the system - he is the only one with a problem and the only one using a citrix server. The plugin is loaded on to the server - and the user has admin rights on the server. Would this be caused by, for lack of a better term, "too many hops" - going from our server, to his thin client, to his citrix server, to the plug in?
Any help or ideas would be appreciated
I'm working with an end user that is accessing our .Net site to enter information and print reports. The problem is with printing - when he accesses a report that is generated by crystal reports viewer plugin, the report never generates and just shows a blank screen. We have 200+ users on the system - he is the only one with a problem and the only one using a citrix server. The plugin is loaded on to the server - and the user has admin rights on the server. Would this be caused by, for lack of a better term, "too many hops" - going from our server, to his thin client, to his citrix server, to the plug in?
Any help or ideas would be appreciated
