Messaging Step in Vectors & Modular Messaging

[bseymour]

We're cutting over to Modular Messaging this weekend and have many vectors with the messaging step in place for Audix. I just created a test vector for messaging to a Modular Messaging mailbox and am getting the standard welcome greeting for Modular Messaging.

How do I go straight to the voicemail greeting, as I did with Audix?

 

[ChuckRCT]

I believe that most of the Avaya switch configuration notes have the consideration where you can't go straight from a vector.It says something about not passing the caller information, which is why you are getting the generic system greeting. The work around is to go to an X port that forwards to the MM system. Look at the config note and look in the Considerations section.

Chuck

RCT Technologies