Messaging R7, dial 0 to AA 1

[HyTech]

Can you program Partner Messaging so that when the caller dials 0/times out, that the caller returns to the auto attendant? I know that it is not listed as one of the options. My customer wants to make the caller select someone, and not just zero out to the operator. They do not want to do disconnect either. thanks.

 

[1043]

Create an extension that is assigned to an autoattendant.
example= 57
make sure its an open extension not a voicemail port.

login to admin
1. 0#
2. password #
3. 9
4. 2
5. 57#
6. 3 assigned to AA 1

then change zero time out to go to extension 57

 

[HyTech]

Awesome! Worked perfectly. Thank you very much.