message waiting lights

[fgibson]

I have an option 61 with a Repatee voicemail on it. I am having lots of problems where the message waiting lights will come on when there is no new messages or the message waiting lights not coming on at all when a new message is left. We reboot the VM sometimes and it clears some of the problems, but not all. I just want to verify that there is no setting in the switch that I can check to fix this problem. It is a release 21 switch.
anything will be helpful!!
thanks

 

[wdhb]

As long as you have MWA LPA in the CLS of the analogue extns & MWA for digital sets, shouldn't be a problem.

 

[phonejack99]

Not familiar w/ this v/m product, but I'd be looking at method of intergration and how reliable same is.

 

[fgibson]

thats what I was thinking, I guess this crapy VM is on its last leg. Thanks for your quick response.

 

[phonejack99]

One other thought, how many (if any) dedicated message waiting ports/sets do you have?

 

[fgibson]

are you asking how many vm ports do I have built in the switch? If so, I have 16.