Message Waiting Indicator Problem

[dovcamp]

I'm trying to get our console phone (ext 7100) to light up when there is a message in mailbox 68 (there is no phone on ext 68, it's just a calling group). Instead it lights up when there is a message in the general mailbox (9991).

I have set Extensions > GRP Calling > Messages > 68 > 7100

Any ideas?

 

[merlinman]

Set the message receiver IN MAIL to be 7100.

All should work OK FINE!

 

[dovcamp]

It is already set to 7100, but that shouldn't matter because we are not using the General Mailbox 9991, we have set up our own mailbox on 68 to receive messages that come in when people hit 0 or time out at the menu.

 

[merlinman]

I am assuming you have Merlin Messaging, not Merlin Mail.

In that case, change the phone status in Merlin Messaging to show that there is a phone for ext 68.

 

[dovcamp]

That did it! Thanks!