Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Message Waiting display slow

Status
Not open for further replies.

wannabenorteltech

Technical User
Sep 30, 2002
73
US
I have a customer who has a NAM that is giving Message For You signals hours after the message has been left? Is there a way to check or set the NAM to proptly notify the set?
 
WELCOME TO THE WORLD OF VOICEMAIL, AND THE ANSWER IS NO OLD ROLMEN WORKING ON NORTELS
 
Actually, since the Norstar VM doesn't use a port to activate the lamp, there may be a legitamate problem here. There should NOT be a delay of this length. The Norstar VM sends a digital signal to the phone system in a similar fashion as sending a message using another phone.

You may want to contact your vendor to see if there are any patches for the NAM or possibly an incompatability between s/w versions.

Hope this helps (if it does, pass me a STAR).

Kris
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top