Message Tracking Non-Exsitent User

[swasser]

I am wondering if anyone else has seen an issue such as this.

Our setup is Exchange 2003/SP2 running in a Server 2003 Active Directory structure. We have run into an issue where our transaction logs are quickly filling up the allotted disk space for the server. I believe I have tracked down the issue to several individuals whose accounts were deleted. However some of our notification distribution lists were not updated to remove said users, so mail was attempting to be delivered to them. The Exchange server did not kick back an NDR, which is what should happen when those accounts are not found in the directory. When I run message tracking on one of the individuals I see messages that were submitted to these users. After opening one of the messages the Message History shows it be looping. How did this happen? How can I fix it?

Example of loop:

SMTP Store Driver: Message Submitted from Store
SMTP: Message Submitted to Advanced Queuing
SMTP: Started Message Submission to Advanced Queue
SMTP: Message Submitted to Categorizer
SMTP: Message Categorized and Queued for Routing
SMTP: Message Queued for Local Delivery
SMTP: Message Delivered Locally to user@domain.com
SMTP Store Driver Submitted Message to MTA

Repeat Continually

 

[Zelandakh]

Remove the users from the DLs.

I've never seen that and not sure how it would happen.

 

[swasser]

The users were removed from the distribution lists. But the original message still lives and is attempting to be delivered. For example I have ran msgtrack-loopdetect.exe and it continually finds the same message ID, even more then a month after the message was originally submitted. Does anyone have a tool that can find active messages that do not appear in message tracking?