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Message time 1 hour ahead

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jackthe

Technical User
Nov 1, 2007
14
AU
When ever some has a msg the time for the msg will be 1 hour forward. The time on the call pilot is right it is just, messaging that is out. i have installed the dst patch and the problem still occurs.
Running cs1000 and call pilot 4.5
any ideas??
thanks
 
jackthe...can you post the peps you have installed
on the callpilot server?you need to do this on the server
with the monitor,keyboard,and mouse hooked to callpilot
go to the start menu,then programs ,callpilot,system
utilitys the peps and do show peps.

no problems only solutions

strmwalker
 
not on site at the moment, but i have installed CP40404SU03S
Service Update 3
 
jackthe...that is the service update but also need the
following.CP404ACC001S.exe ONLY IF YOU HAVE A 201i
SERVER.CP404S03G07C.exe THIS IS FOR CALLPILOT MANAGER
CP404S03G17S.exe,CP404S03G23.exe DAYLIGHT SAVING TIME
PATCH,CP404S03G25S.exe,CP404S03G30S.exe,CP404S03G31S.exe
AND LAST CPSECPEP007S.msi THIS IS A MICROSOFT
HOTFIXES AND IT WILL FIX ALOT OF WIERD PROBLEMS IT
CAN TAKE UP TO 1 HOUR TO RUN.

no problems only solutions

strmwalker
 
jackthe...what does the time on the pbx look like
that is where callpilot gets its time.

no problems only solutions

strmwalker
 
thanks
the time in the pbx is right. The problem is only when a message is left the time that the call pilot says the massage was left is one hour ahead
 
jackthe,

I had the same problem, even with SU4 (and CP manager etc installed). Try changing the time zone on the CP server minus 1 hour GMT and save it. The system will correct the time BUT the message stamp will be correct, well at least it worked for me, it's worth a try let us know
 
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