Sounds like you want the e-mail to immediately get the user's attention. When I need to do this I create a flag for the e-mail and set the flag time for something like 2 minutes in the future.
For example - If the time is 2:00PM, send a message flagged as "Read by 12/11/03 2:02PM", and if the user doesn't read the message by 2:02PM they will get an Outlook popup. This will grab their attention. If they don't have Outlook open at that time it will popup first thing the next time Outlook is opened.
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Mike
Why make it simple and efficient when it can be complex and wonderful?
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