We have an issue with only one phone where when the user listens to her message and the message light will not go out.Have added a key to the phone so user can manually turn off the light but looking for a fix so she doesn't have to manually turn light off. This is a Nortel Option 11 using an Avaya Modular Messaging voice mail system. Have tried putting phone on different TN , also deleted and rebuilt the mailbox and rebooted the Modular Messaging server. This is a 3904 phone that only has her phone number on it. Any Ideas ?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Message light won't go out after listening to message
- Thread starter Ski123
- Start date
So it turns it on fine I assume ?
How is the user listening to the message ? Does the OHV show that it is or is not trying to turn it off ?
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
How is the user listening to the message ? Does the OHV show that it is or is not trying to turn it off ?
Ken Means
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
- Status
Similar threads
- Locked
- Question