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message light on flash

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martin3

Technical User
Aug 12, 2002
21
US
have been using a flash 2.0 with CISC with version 7.0 software and now all of a sudden it no longer sends notification to the phone for voice mail. I have reinstalled programing but still nada, any ideas?
 
Flash is not supported on CICS 7.0. But if it has been working, make sure you have msg notification set to yes. Also do a Feature 1, and send a message to another set, just to see if you can get that set to say Message for you.

NTL555
 
feature 1 works fine, and it was working onoe this system don't know what is going on.
 
not supported means it doesn't work
You could try rebooting the ksu and flash
I think you are trying to put a square peg into a round hole
 
I agree with aragon....you might be chassing a problem you can't fix.

Get a Call Pilot 100 for your CICS 7.0. It will work perfectly.

NTL555
 
The chart says that it is compatible.
 
hmmm my docs say no.. as well with the NAM 4.1.05 not being compatible with the MICS 7.0

NTL555
 
Which DOC are you looking at. Mine shows the NAM 4.1/6.0 is also.
 
hawks, yup you are correct. My docs is the compatibility matrix for the 6.1. As far as my reference, since the NAM and Flash have been discontinued, it is no longer supported on the newer systems - ie no new release...hence, it is on my documentation.

I guess its like the Call Pilot working on an 8x24, it works, just not supported.


NTL555
 
I shall correct myself:
As per latest compatibility chart from Nortel:
Flashtalk 2.0 is minimum software requirement for compatibility with ICS 7.0

Norstar Voice Mail 4.1 minimum ACCESS version 6.02.00G is the minimum NVM software requirement for ICS 7.0
To determine your ACCESS version
Press 985 and jot down voicemail DN.
**CONFIG into maintenance>port/DN Status>Show DN %enter voicemail DN% press version
If you are at 4.1 already but not ACCESS 6.02.00G then there is a patch to upgrade NVM 4.1 to VERSION 6.02.00g
 
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