Message goes to all but one person

[jet042]

Yesterday we had a whole-office e-mail that only one of our employees did not receive. I've looked at the message headers and the ee's address looks fine there; I've checked the ee's computer and their e-mail is working other than receiving that one message; and I've checked the sender's computer and the ee's address is correct in their contact list. Does anyone else have a suggestion for what I can try next?

We're using IMAP on MailEnable with Outlook 2003 clients.

 

[smah]

Could there be some mail rules acting upon the message in a way that wasn't intended?

 

[jet042]

The employee does not have any rules set up (they're pretty new), but I am unsure if there are any rules on the server that could have gotten in the way.

 

[franklin97355]

Try sending another message from the original sender to the non receiver.

The answer is "42"

 

[jet042]

It works every time. They are in the same department, so they e-mail each other frequently with no problems.

 

[58sniper]

I've looked at the message headers

Which means it's going over SMTP out on the Internet. Are there any delivery receipts?

Pat Richard, MCSE MCSA:Messaging CNA
Microsoft Exchange MVP