message forwarding

[telcodog]

Have a BCM50 R6 patched current.

Has anyone had an issue where users' message forwarding gets disabled on it's own?

Have users complaining that when they access their vm from their set, they get a voice notification that message notification has been disabled and they all swear they didn't do it.

 

[VoiceOfJoe]

We have a BCM450 6.0 system and I'm testing messaging forwarding. I found it auto-disabling itself for some unknown reason. It turned out that when I changed my Active Directory password, I also needed to change in CallPilotManager - Config - System Properties - the Account password. You see, I am testing with my own hq domain account and password. So when this AD login failed, Messaging Forwarding auto-disabled itself when a new VM came in and it tried to forward it to me. The solution was to create a new AD account and "static" password.
Fyi - VOJ

 

[telcodog]

Thanks Voice, as it happens, this started happening right after they installed an active directory here.