Message errors

[hudman]

I am trying to send messages to a state address "user@sov.state.va.us" and I keep getting the mail kicked back to me listing these errors: "The following addresses had transient non-fatal errors" and "Deferred: sov.state.va.us.: No route to host".

Anyone have any ideas on these errors? I can send to the address from my Yahoo mail account with no problem and I have sent mail to this address last year without any problems. Using cc:Mail 8.3. Any help would really be appreciated.

Thanks!

 

[SuperDaveDCF]

Sounds like the main ccmail hub for your organization needs to have its internet gateway defined. Or there may be issues with the dns entries that don't recognize the sov.state.va.us domain name.

 

[hudman]

Thanks for your help. I'm leaning toward the DNS as the problem. We have a weird setup here because we use an Telecommunications company for our T1 Internet connection and another company as our DNS, web page and mail relay host provider. I contacted our ISP and they gave me 2 DNS IPs to try but they didn't help. I've tried to contact the other company but have yet to have them respond or pick up the phone. I'm hoping they're the ones where the problem lies. Thanks again for your response.